
Selling is…
Last week I spontaneously pressed that orange button to sign up for an annual program of SmartGirls. In the workbook of week 1, Simone Levie says: “Selling is helping your guest”. Exactly! Even if you send your guest to your competitor. Perfumery A month ago, I walked into a shopping mall and entered a perfumery store for my Clinique face powder – which I have been using for over 20 years. I was approached very kindly by an employee who noticed that I wanted to be assisted. “Matte beige No. 2” was out of stock. She was happy to order it